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Privacy Policy

Privacy Policy

Who we are

At WellFort Energies, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our platform, services, or the WELLFT token ecosystem. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The types of information we may collect include:

1.1 Personal Information

  • Identity Information: Name, date of birth, government-issued identification (e.g., passport or driver’s license) for KYC (Know Your Customer) compliance.
  • Contact Information: Email address, phone number, and mailing address.
  • Financial Information: Bank account details, cryptocurrency wallet addresses, and transaction history for processing payments and trades.
  • Account Information: Username, password, and security questions for accessing your WellFort Energies account.

1.2 Non-Personal Information

  • Usage Data: IP address, browser type, device information, operating system, and pages visited on our platform.
  • Transaction Data: Details of trades, investments, or energy distribution activities conducted through our platform or with the WELLFT token.
  • Analytics Data: Aggregated data on user behavior, such as click patterns and time spent on our platform, to improve our services.

1.3 Information from Third Parties

We may receive information from third-party service providers, such as KYC/AML (Anti-Money Laundering) verification services, payment processors, or analytics providers, to comply with regulatory requirements or enhance our platform.

2. How We Use Your Information

We use your information to operate, maintain, and enhance our services. Specific purposes include:

  • Service Delivery: Processing transactions, managing accounts, and facilitating trading or energy distribution activities.
  • Compliance: Conducting KYC/AML checks to meet regulatory obligations and prevent fraud.
  • Personalization: Tailoring content, recommendations, and user experiences based on your preferences and activity.
  • Communication: Sending transactional emails, account updates, or promotional materials (with your consent).
  • Security: Monitoring and protecting our platform from unauthorized access, fraud, or cyber threats.
  • Analytics and Improvement: Analyzing usage patterns to optimize platform performance and develop new features.
  • Legal Obligations: Complying with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors (e.g., payment processors, KYC providers, or cloud hosting services) who assist in delivering our services, bound by strict confidentiality agreements.
  • Regulatory Authorities: To comply with legal or regulatory requirements, such as tax reporting or anti-money laundering laws.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this policy.
  • Legal Protection: To protect the rights, property, or safety of WellFort Energies, our users, or the public, as required or permitted by law.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data (e.g., financial details) during transmission and storage.
  • Regular security audits and vulnerability assessments.
  • Multi-factor authentication (MFA) for account access.
  • Strict access controls for employees and service providers.

While we strive to protect your data, no system is completely immune to risks. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal or contractual obligations.
  • Restriction: Limit the processing of your data in certain circumstances.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing for direct marketing or other purposes based on legitimate interests.
  • Withdraw Consent: Revoke consent for data processing (where applicable), without affecting prior lawful processing.

To exercise these rights, contact us at privacy@wellfortenergies.com. We will respond within the timeframes required by applicable law (typically 30 days).

6. International Data Transfers

WellFort Energies operates globally, with offices in multiple countries. Your data may be transferred to and processed in jurisdictions outside your country of residence, including the UK, EU, or other regions. We ensure that such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses or adequacy decisions.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Types of cookies include:

  • Essential Cookies: Necessary for platform functionality (e.g., session management).
  • Analytics Cookies: Track usage patterns to improve our services.
  • Marketing Cookies: Deliver tailored advertisements (with your consent).

You can manage cookie preferences through your browser settings or our platform’s cookie consent tool. Disabling cookies may affect certain features.

8. Third-Party Links

Our platform may contain links to third-party websites or services not operated by WellFort Energies. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing personal information.

9. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example:

  • Account data is retained while your account is active and for a period thereafter to meet regulatory requirements.
  • Transaction data is kept for auditing and tax purposes, as required by law.
  • Analytics data is anonymized and retained indefinitely for statistical analysis.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. We will notify you of significant changes via email or a prominent notice on our platform. The updated policy will take effect upon posting, with the revised “Effective Date” indicated above.